Product Analyst, Platform

LBMX is growing again . . .

We are seeking a Product Analyst, Platform.

LBMX is a dynamic and growing software solutions company with an international perspective, located in London, Ontario.  LBMX is the leading business marketplace provider for Buying Groups and Purchasing Co-operatives.  With a flourishing customer base throughout North America, the United Kingdom and as far away as New Zealand and Australia, we are sure to offer a breadth of experience that provides the successful candidate with endless opportunities to expand their abilities.

If you are an experienced candidate looking for an exciting future and you’re someone who is passionate about life, takes ownership of their role, isn’t afraid to roll up their sleeves and thrives being part of a team then we invite you to apply.

Position Description:  

The Product Analyst – Platform is responsible for working closely with the Product Manager as well as other internal staff and customers to help guide the direction of all customer-facing products.

Responsibilities: 

• Evaluate and document LBMX’s products and compare them against competing products and industry trends
• Manage customer feedback and feature requests in order to recommend potential new product upgrades and refinements
• Develop and maintain product expertise and leadership to both internal stakeholders and external customers
• Facilitate communication between Frontend and Backend development teams, UI/UX Design and clients
• Assist in translating conceptual customer requirements into functional product requirements in a clear manner that is comprehensible to developers, analysts, quality assurance, technical writers and other product management team members
• Consult on UI/UX design and usability
• Understand all our company’s products to meet our current and future needs
  Participate in product planning and prioritization. Work closely with development, QA and design to ensure successful product launches and releases
• Meet with clients, prospects, staff and partners to gain feedback on existing product(s) and new product(s)
  • Develop and oversee small to medium scale projects and assist in creating concept designs, SOW writing and documentation
  • Perform user acceptance testing
  • Assist migration committees on gap analysis
  • Assist in verifying platform – related documentation for completeness
  • Create and provide formal product training to support teams
  • Support> recommended approach on how to troubleshoot and support the product
  • Assist with defining our roadmap, partner with development and design for UI/UX, schedule concept & SOW delivery
  • Help oversee overall product life cycle from inception to obsolescence

Requirements: 

• Strong project management skills
• Strives for continuous improvement
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills

The Perks of Working with us! 

• Competitive salary and benefits including a health spending account and employee assistance program
• 3 weeks vacation to start with additional paid “LBMX holidays” throughout the year
• Company matched GRSP contributions
• Education subsidies for job related courses
• Maternity/Parental and Compassionate Care Leave Top Up Program
• $500 Staples Allowance for new hires
• Named one of Canada’s Top 100 Small & Medium Employers (2022, 2023)
• Named one of London’s Best Places to Work (2022)

LBMX is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. LBMX is also committed to providing accommodations throughout the interview and employment process. If you require any accommodations, please let us know and we will work with you to meet your needs.