Technical Writer

We are looking for a Technical Writer to join our team! As a Technical Writer, you will be responsible for producing high-quality and understandable documentation with the goal to improve the success of our products. You will work collaboratively with product managers, developers, quality assurance engineers, and support staff to create clear and coherent documentation. You will also be expected to learn how to use our products and understand the best practices for using them.

Documentation includes, but is not limited to, instruction manuals, articles, video scripts, best practice documents, and FAQs.

Responsibilities

  • Study and learn LBMX software products independently and through collaboration with product managers, developers, QA, and support staff.
  • Determine the needs of end users of technical documentation .
  • Organize and write high-quality, user-friendly documentation that meets standards, is appropriate, and easy to use .
  • Use screenshots to increase users’ understanding.
  • Revise documents as changes are made.
  • Evaluate current content and develop innovative approaches for improvement .
  • Other duties as assigned.

Qualifications

  • University degree in relevant field, such as English, Communications, Social Sciences, or Information Technology.
  • Proven working experience in technical writing of software documentation.
  • Ability to deliver high quality documentation paying attention to detail.
  • Ability to quickly grasp complex processes and make them easily understandable in text and pictures.
  • Excellent written skills in English.
  • Strong working knowledge of Microsoft Office.
  • Ability to multitask between projects and self-manage.
  • Proven ability to meet deadlines.

How to apply

E-mail a resume and cover letter with salary expectations to sseguin@LBMX.com.

The subject line of your e-mail must read “Job Application”.
Applications that do not follow these instructions will not be reviewed.

LBMX is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. LBMX is also committed to providing accommodations throughout the interview and employment process. If you require an accommodation we will work with you to meet your needs.

About LBMX Inc.

LBMX is a leading provider of technology solutions for purchasing co-operatives, buying groups, members and their suppliers. These solutions comprise rebate and purchase analysis software, member electronic document delivery, e-marketplaces, and complete EDI services to assist members and groups to connect to their suppliers. LBMX’s close association with this specific supply chain model has resulted in the implementation of LBMX technology solutions that are a fit with their customer’s strategic direction and operational priorities.

Based on LBMX’s “Many to Many” technology, LBMX solutions are helping to connect purchasing co-operatives, buying groups, suppliers, and member locations resulting in over two million potential trading relationships. This has resulted in significant operational efficiencies for LBMX group customers as well as providing them with access to line item member purchase detail upon which better buying, and rebate decisions can be made. LBMX is based in London, Ontario, Canada and has customers throughout Canada, United States, Australia, New Zealand and the UK.

Close X